So the other day I was the barista on bar. We were mildly busy so while I made the hot drinks my fellow barista Nick made the cold.
There is a Tall green tea frappuccino in the line and Nick goes to make it. Forgetting that there is already a cup out...he grabs a grande and pours it in. Hands it to me, realizes it was supposed to be a tall but who cares as anyone would CLEARLY be happy to receive free frappuccino.
Apparently not. I call it out, and tell the girl that we accidentally made it a grande instead of a tall - Is that ok with her (who in their right mind would say no...)
"Well, is it like bigger then the other one?"
"Yeah, by about 4 ounces."
"Oh. well. I probably won't drink it all, but whatever." Mind you she says this in an annoyed tone...
WHATEVER?!? WHATEVER!! Oh no you did not just say "whatever" to a freebie.
Seriously though, who makes a big deal out of freebies. Haven't we discussed this before? I thought everyone wanted extras for free for christ's sake!
I was SO tempted to take the grande and pour it into the tall cup and then stare at her while I threw the excess away.
Sunday, August 19, 2007
Sunday, August 12, 2007
Big Purses
Ok, so I am toally guilty of this on occasion and therefore am a victim of my own post...
Big fucking purses. Yes Nona, I know, they are trendy. But for crying out load the counter is only so big. And While I glance towards the never ending line and then back at some bitch elbow deep in a black hole....it is SO hard to think of trendiness.
Seriously though. When I walk into a busy place, while I am waiting in line I not only decide on what I want (instead of arriving at the front only to look up and going "hmmmm, what do I want?") I also try to get my form of payment out. If it is a debit card, I get it out. If it is cash, I get that out too. Shit, even if I am buying a slurpee...I get my goddamn quarters ready.
But some women just do not get it. Not only do they hold up the line by digging in a never-ending hole, they take up all the damn counter space! And while they are in there digging around, the poor person behind them is helplessly trying to get their order in and then trying to break through the space in order to pay!
Perhaps trendy clutches or small bags is in the fashion future...
Big fucking purses. Yes Nona, I know, they are trendy. But for crying out load the counter is only so big. And While I glance towards the never ending line and then back at some bitch elbow deep in a black hole....it is SO hard to think of trendiness.
Seriously though. When I walk into a busy place, while I am waiting in line I not only decide on what I want (instead of arriving at the front only to look up and going "hmmmm, what do I want?") I also try to get my form of payment out. If it is a debit card, I get it out. If it is cash, I get that out too. Shit, even if I am buying a slurpee...I get my goddamn quarters ready.
But some women just do not get it. Not only do they hold up the line by digging in a never-ending hole, they take up all the damn counter space! And while they are in there digging around, the poor person behind them is helplessly trying to get their order in and then trying to break through the space in order to pay!
Perhaps trendy clutches or small bags is in the fashion future...
Wednesday, August 8, 2007
Goddamn cell phones
Does anyone else have issues with cell phones in public places? It drives me fucking crazy. Whether they are ordering their drink, sitting in the lobby talking loudly, driving on the street and/or riding the subway, it seems that people these days just can't get off the damn things.
This one lady (the lady in my "Bitch wants to be a regular" post) comes in EVERYDAY on her phone. No joke. Every. fucking. day. Sometimes she calls her bill companies, sometimes her mom or dad, sometimes a friend and sometimes she has these super intense conversations that practically force everyone to just stare at her. "Girl, you did so good. Just leave him. You are so much better then that asshole. Be strong girl, be strong."
This morning I was SO not in the mood. And it is only more frustrating that she is consistently on the phone...anywhoo this morning I more or less ignored her.
She orders her drink and gives me her card, I run it, give it back and then literally turn to the next customer and say "good morning."
Well she didn't like that so much. She kind of just stared at me like "where is my thank you?" I seriously wanted to scream "I CAN'T FUCKING THANK YOU WHEN YOU ARE ON THE FUCKING PHONE?!?!"
But as we all know I just ignored her.
It just drives me nutty. Is anyone with me on this one? I find it to be so rude and selfish and shallow...like the world fucking resolves around them. Like it's all going to end if they don't have this VERY important conversation.
My question is how to handle it. I realize my approach today was semi immature (I have that tendency) but there is seemingly no other way! Sometimes when I am feeling funny I like to ask a lot of questions so that they are almost forced to talk to me...but that takes so much energy.
Please tell me I am not the only one with this issue? And please give me a clever answer to this issue....
Oh and I apologize for the delay in posts. There are some "anonymous" bullies in the comments section and it took me a few days to get over it...fucking bullies. I don't know why they gots to rain on my parade...
This one lady (the lady in my "Bitch wants to be a regular" post) comes in EVERYDAY on her phone. No joke. Every. fucking. day. Sometimes she calls her bill companies, sometimes her mom or dad, sometimes a friend and sometimes she has these super intense conversations that practically force everyone to just stare at her. "Girl, you did so good. Just leave him. You are so much better then that asshole. Be strong girl, be strong."
This morning I was SO not in the mood. And it is only more frustrating that she is consistently on the phone...anywhoo this morning I more or less ignored her.
She orders her drink and gives me her card, I run it, give it back and then literally turn to the next customer and say "good morning."
Well she didn't like that so much. She kind of just stared at me like "where is my thank you?" I seriously wanted to scream "I CAN'T FUCKING THANK YOU WHEN YOU ARE ON THE FUCKING PHONE?!?!"
But as we all know I just ignored her.
It just drives me nutty. Is anyone with me on this one? I find it to be so rude and selfish and shallow...like the world fucking resolves around them. Like it's all going to end if they don't have this VERY important conversation.
My question is how to handle it. I realize my approach today was semi immature (I have that tendency) but there is seemingly no other way! Sometimes when I am feeling funny I like to ask a lot of questions so that they are almost forced to talk to me...but that takes so much energy.
Please tell me I am not the only one with this issue? And please give me a clever answer to this issue....
Oh and I apologize for the delay in posts. There are some "anonymous" bullies in the comments section and it took me a few days to get over it...fucking bullies. I don't know why they gots to rain on my parade...
Friday, August 3, 2007
Patience people, patience.
I know I have written about this before but it must be the fact that it is friday and people have NO patience...
When there is a line of people out the door and the barista is up to her knickers in orders...please, please, PLEASE refrain from asking "is that mine?"
Number one. How the fuck am I supposed to know if it is yours? You think I am paying attention? No. I am focused on these little boxes on the side of the cup. I read them, sort it out in my head and then make them. I cannot be bothered to put drinks to faces...ESPECIALLY when I have 15 in line.
Number two...YOU JUST FUCKING ORDERED! No it isn't yours! Wait your damn turn with the rest of them. An god as my witness, if you even think of taking someone else's I will personally kick your ass. It's Friday. It's busy. And I really don't have time for you peeking over the counter to see if I am making yours yet....IT'S COMING!
Oh and when I say "no, it's not yours" don't try and laugh it off like you didn't just royally piss me off. I just wasted time looking for "yours" just to make you happy. Your impatience is NOT humorous...how do you live with yourself?
When there is a line of people out the door and the barista is up to her knickers in orders...please, please, PLEASE refrain from asking "is that mine?"
Number one. How the fuck am I supposed to know if it is yours? You think I am paying attention? No. I am focused on these little boxes on the side of the cup. I read them, sort it out in my head and then make them. I cannot be bothered to put drinks to faces...ESPECIALLY when I have 15 in line.
Number two...YOU JUST FUCKING ORDERED! No it isn't yours! Wait your damn turn with the rest of them. An god as my witness, if you even think of taking someone else's I will personally kick your ass. It's Friday. It's busy. And I really don't have time for you peeking over the counter to see if I am making yours yet....IT'S COMING!
Oh and when I say "no, it's not yours" don't try and laugh it off like you didn't just royally piss me off. I just wasted time looking for "yours" just to make you happy. Your impatience is NOT humorous...how do you live with yourself?
Monday, July 30, 2007
Ghetto Lattes
So I realize that our prices can be a bit steep and I can understand people's complaints when we raise them and/or charge them extra for something insignificant. But in the end, I don't fucking decide the prices, the big men on top do. And if you are going to complain that much, then don't come in everyday and order the most expensive thing on the menu.
But after years of working here, I have begun to notice a trend in the way people sneekily order their drinks to avoid a dollar or two.
They are called "ghetto lattes" and I laughed super hard when a co-worker informed me that this behavior has a title and it really only works in the summer when people order iced drinks.
Basically they order like a double espresso in an iced venti cup and then when they get it they take the milk from the condiment station and fill up the rest of the cup so that they have essentially got a "latte" for $2 instead of having us make it for $3.50. And sometimes they go as far as getting their "iced espresso" with 5 pumps white chocolate mocha so that once they pour their milk in they have themselves a home made mocha!
This goes along with the whole stuff for free issue...people are ALWAYS trying to save a dollar or two...it's ridiculous!
But in the end we get the last laugh because little do they know how long that milk has been sitting out....
But after years of working here, I have begun to notice a trend in the way people sneekily order their drinks to avoid a dollar or two.
They are called "ghetto lattes" and I laughed super hard when a co-worker informed me that this behavior has a title and it really only works in the summer when people order iced drinks.
Basically they order like a double espresso in an iced venti cup and then when they get it they take the milk from the condiment station and fill up the rest of the cup so that they have essentially got a "latte" for $2 instead of having us make it for $3.50. And sometimes they go as far as getting their "iced espresso" with 5 pumps white chocolate mocha so that once they pour their milk in they have themselves a home made mocha!
This goes along with the whole stuff for free issue...people are ALWAYS trying to save a dollar or two...it's ridiculous!
But in the end we get the last laugh because little do they know how long that milk has been sitting out....
Wednesday, July 25, 2007
What is this...a fucking charity?
I can't say that I would ever walk into a store, not have enough money to pay for something and then look at the person behind the counter like they should do something about it. Which is why I stare in disbelief when a customer comes up to the counter, orders like the biggest, most expensive thing on the menu, hands me a sweaty handful of change and then looks puzzled when I say they are short.
Sometimes they even have the audacity to look at me, glance sneakily at the tip jar and then look back at me.
"OH!...right, how stupid of me...you want ME to take change from MY tip jar so that YOU can have your quad venti soy mocha...has it ever occurred that you could DOWNSIZE your drink so that you could afford it?"
I mean really. Are these tips just imaginary? Is it because they are still in the jar that they have no value? I work hard for the tips dammit...and I will be damned if your fat ass wants to have the most expensive thing on the menu out of our pockets!
Last night some lady wanted a sandwich (yes, the sandwiches are bloody expensive...but still) which was $5.95...she wanted me to put $3.00 on her debit and then the rest in change.
I count the change: "You are short 10 cents."
She stares at me. Digs through her pockets as if there is a CHANCE she will find a fucking dime in there. Then she looks at her friend and her friend proceeds to look for the dime.
They look at me.
I look back at them.
She glances at my tip jar.
I stare at her.
And then, I stupidly concave and say "Don't worry abou it"
The bitch walks away. "FUCK YOU!" I feel like saying....these aren't your goddamn tips!
No thank you, no nothing....just an awkward glance back. Thief.
Sometimes they even have the audacity to look at me, glance sneakily at the tip jar and then look back at me.
"OH!...right, how stupid of me...you want ME to take change from MY tip jar so that YOU can have your quad venti soy mocha...has it ever occurred that you could DOWNSIZE your drink so that you could afford it?"
I mean really. Are these tips just imaginary? Is it because they are still in the jar that they have no value? I work hard for the tips dammit...and I will be damned if your fat ass wants to have the most expensive thing on the menu out of our pockets!
Last night some lady wanted a sandwich (yes, the sandwiches are bloody expensive...but still) which was $5.95...she wanted me to put $3.00 on her debit and then the rest in change.
I count the change: "You are short 10 cents."
She stares at me. Digs through her pockets as if there is a CHANCE she will find a fucking dime in there. Then she looks at her friend and her friend proceeds to look for the dime.
They look at me.
I look back at them.
She glances at my tip jar.
I stare at her.
And then, I stupidly concave and say "Don't worry abou it"
The bitch walks away. "FUCK YOU!" I feel like saying....these aren't your goddamn tips!
No thank you, no nothing....just an awkward glance back. Thief.
Friday, July 20, 2007
Free subs TOTALLY not worth it...
So it might be the weather...or the fact that I slept through my alarm and was late to work this morning or the fact that I am just an angry person....but for god's sake I am so fucking sick of stupid people. I know, it sounds terrible, but I mustn't deny it any longer. People, we need a plan to rid the planet of them and their stupid, idiotic tendencies.
Seriously though, it boiled down at Subway today. And I thought my job sucked ass occasionally with the whole "is this nonfat" "is this decaf" "I said mocha, not white mocha" but I thought today while patiently standing in line, that those at Subway almost have it worse.
I would die if there was a fucking see through window where the customers could see what I was doing. Pointing at the fucking glass - "tomatoes" Point. "Lettuce" Point. "Pickles" Point...and so forth. That and the fact they they could dictate every single move you make:
"I want mustard...no no no...not that much. well a bit more....ahhh, god, fine. Salt and Vinegar too...what's that?!?!...I said no vinegar!"
Seriously though, I really felt for the lovely sandwich makers. Poor guys were doing what they were being told by the two condescending, stupid and fat (ok, so that is so awful....but I can't help it) people and they just get scoffed at.
Apparently the stupid people go there in the afternoon after visiting us for their morning cups of coffee...
must. stop. them. destroying. world.
Seriously though, it boiled down at Subway today. And I thought my job sucked ass occasionally with the whole "is this nonfat" "is this decaf" "I said mocha, not white mocha" but I thought today while patiently standing in line, that those at Subway almost have it worse.
I would die if there was a fucking see through window where the customers could see what I was doing. Pointing at the fucking glass - "tomatoes" Point. "Lettuce" Point. "Pickles" Point...and so forth. That and the fact they they could dictate every single move you make:
"I want mustard...no no no...not that much. well a bit more....ahhh, god, fine. Salt and Vinegar too...what's that?!?!...I said no vinegar!"
Seriously though, I really felt for the lovely sandwich makers. Poor guys were doing what they were being told by the two condescending, stupid and fat (ok, so that is so awful....but I can't help it) people and they just get scoffed at.
Apparently the stupid people go there in the afternoon after visiting us for their morning cups of coffee...
must. stop. them. destroying. world.
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